My Story

Hiiii, I'm Jay.

The first things you'll notice about me are that I've always got a big smile on my face and that I love to talk.

I've been in aesthetics for 12 years now. And everything I do is built around one thing. Natural looking, balanced, undetectable results. That's always been my priority. Long before it became a trend.

I've never overfilled. I don't follow trends. And I don't change faces beyond recognition. Because good aesthetics isn't about adding more. It's about taking the time to assess properly, looking at the face as a whole, and creating results that feel subtle but make a real difference.

I came from a completely different industry before this.

I've always been ambitious. I was lucky enough to gain a scholarship to a private secondary school, and I went on to study twice at university. I hold a BSc in Psychology and a Postgraduate Diploma in Education. For eight years I worked in children's services, with young people in or at risk of entering the youth justice system. My job was to reach the learners others had written off. To build trust with young people who had every reason not to give it.

It was one of the hardest things I've ever done. And one of the most rewarding. That experience shaped everything about how I work today. Particularly my ability to make people feel genuinely heard, comfortable, and completely at ease.

When I was nineteen I was diagnosed with an autoimmune condition. For years I managed it alongside my career, but approaching thirty it was significantly affecting my health and quality of life. I made the difficult decision to take voluntary redundancy from a job I loved and found myself unexpectedly at a crossroads.

During that time I spent a lot of time at a friend's mum's hair salon. Calls kept coming in asking whether they offered aesthetic treatments. Around the same time I'd had a semi-permanent eyebrow treatment elsewhere and been left really unhappy with the results. Something sparked.

What I thought would be a short training course turned into a year of intensive training across a wide range of advanced aesthetic treatments. And on my thirtieth birthday, I opened my own salon.

The next six years were everything I had hoped they would be. I threw myself into building something I was genuinely proud of. My passion for the work grew with every client I saw, and so did my reputation. I invested constantly in my training, expanded my treatment offering, and watched my client base grow into something really special. Many of those clients are still with me today. Word spread in the way it only does when people genuinely trust you and genuinely love their results. I built relationships that went far beyond the treatment room, and that community of clients became the heartbeat of the business.

Then lockdown happened. And so did something else. Something I had dreamed of for a long time and been told might never be possible for me.

I fell pregnant.

Because of my autoimmune condition I had spent years being advised against pregnancy and had attended a specialist pre-pregnancy clinic to explore whether there was a safe way for it to happen. When it did, it was a high risk pregnancy during a global pandemic.

But she arrived. And she is without question the best thing that has ever happened to me.

I had always wanted to be a present, hands on, always there kind of mother. So I closed the commercial salon and had a garden clinic built. I'm now a single mum, and the flexibility my clinic gives me means I can drop my daughter at school, pick her up, and be there for every moment that matters.

My clients tell me they love it too. It's private, calm and personal in a way that a commercial setting rarely can be.

I invest continuously in training, including anatomy and physiology, life support, phlebotomy, CPR, anaphylaxis, advanced first aid, and a human dissection course at Newcastle University. I work alongside nurse prescribers, hold full medical malpractice insurance, and use only high quality, GPhC-licensed products. Because for me, education has never been optional. The best practitioners never stop learning.

I've had a sign in my clinic for years that says: "Enter as strangers, leave as friends."

That's always been exactly what I wanted this space to feel like.

Warm. Safe. Somewhere you feel completely like yourself.

Twelve years in, I love it as much as I ever did. It was never the plan. But it became my purpose. And I wouldn't change a single part of it.

Jay xoxo